Shipping & Delivery

MO&Co. ships worldwide via FedEx Premium, offering fast, reliable, and fully tracked delivery to over 30 countries and regions. All shipping costs and estimated delivery times are displayed at checkout before payment is confirmed.


Shipping Locations

MO&Co. currently ships to the following countries and regions:

Region Countries / Regions
North America United States, Canada, Mexico
Europe Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Latvia, Netherlands, Norway, Portugal, Romania, Spain, Sweden, Switzerland, Slovak Republic, Slovenia, United Kingdom
Asia Hong Kong SAR, Japan, Kazakhstan, Lebanon, Macau SAR, Oman, South Korea, Taiwan, United Arab Emirates, Saudi Arabia
Oceania Australia, New Zealand
We are continuously expanding our delivery coverage. Please check back for updates.


Shipping Method

All MO&Co. orders are fulfilled exclusively via FedEx Premium — providing end-to-end tracking, secure packaging, and reliable international delivery.


Processing & Delivery Time

Stage Timeframe
Order processing 1–3 business days
Delivery (after dispatch) 2–7 business days

Delivery time excludes Sundays, public holidays, and customs clearance time. During peak seasons and promotional periods, processing may take slightly longer.


Shipping Fees

MO&Co. offers free shipping on all orders over US$235. For orders below this threshold, fees vary by region:

Region Shipping Fee Estimated Delivery
Hong Kong SAR, Macau SAR Free 2–3 business days
Taiwan US$15 2–5 business days
United States, Canada, United Kingdom, Australia & all other regions US$25 2–7 business days


Important Notes

  • Partial shipments: If your order ships in multiple packages, shipping is charged only once.
  • Saturday delivery: Some commercial addresses do not accept Saturday deliveries. Please use a residential address to ensure weekend delivery.
  • Delays: MO&Co. is not responsible for delays caused by severe weather, natural disasters, strikes, or customs processing. Delivery timelines may also be affected during holiday seasons.
  • Out-of-stock items: If any item in your order is unavailable, MO&Co. will contact you via email to advise on next steps.

 

Contact us

For shipping enquiries, please reach our customer service team:

We typically respond within 24 hours in business days.